I got the error message No functional area could be assigned. What should I check?
Check the cost object in your Yokoy environment. In the used cost object check the field Code (ERP). This ID must be available as a cost center in SAP Business ByDesign.
Info
Be aware that the cost cost center in SAP Business ByDesign must have a cost center type assigned to it.
2
I got the error message ByD employee UUID not set in the CustomInformation.ExternalId field of Yokoy. What should I check?
This error message shows that there is no link between the employee in SAP Business ByDesign and the Yokoy user. Please refer to your Yokoy Partner, so that the user in Yokoy can be updated with the missing data.
3
I got the error message Cost center [cost center number] ([cost center name]) is not assigned to company [company number] ([company name]) on [date]. What should I check?
Usually this error means that data in Yokoy does not match the data in SAP Business ByDesign in relation to the cost center - company assignment. Check if the company of the user, that created the expense is the same company as the one that the cost object is assigned to in Yokoy. If that is correct check if the cost object used is available in SAP and if this cost center in SAP is assigned to the right company aswell.
📄 Invoices FAQ
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When will invoices be exported to SAP?
Invoices will be exported at two specific times.
In Approval / In Review As soon as an invoice needs to be approved or is in review in Yokoy, the invoice will be synced with SAP with the current data and blocked for payment.
Ready for Export As soon as the invoice is approved and ready to export the invoice will be synced with SAP, overwriting the current data and unblocking the invoice for payment.